Shipping Policy

Adeleinecodesigns uses Royal Mail to ship your order through tracked letter mail (unless otherwise indicated by your shipping method or the volume of your orders). This can take anywhere from 3 - 15 business days (excluding holidays and weekends). Customized orders include an additional 7 - 14 days processing time.

Adeleinecodesigns will not be held responsible for:

  • mistakes made by Royal Mail.
  • wrong address given by customers
  • damage to order by postal service
  • PO box issues
  • stolen packages after delivery (we do not recommend the Royal Mail  “safe drop” option)

If you have a specific question with respect to your shipment, please contact us at

Delivery Times

Our delivery times are estimated only and are not guaranteed. They will always be estimated in business days. Once the packages arrive in the hands of our shipping provider, arrival times are out of our control and in the hands of the shipping service that has been selected.